Delete your MoveDay account

You can permanently delete your MoveDay account and your personal data at any time. This page explains exactly what happens, what you should do first, and how to request deletion if you no longer have access to the app.

Option 1 — Delete from inside the app (recommended)

Open MoveDay and sign in.
Tap your profile avatar → Account.
Scroll to the Danger Zone at the bottom.
Tap Delete account and follow the on-screen confirmation steps.

Option 2 — Request deletion by email

If you no longer have access to the app, email us from the address on your account:

Email support@moveday.app

Use the subject line "Account deletion request" and include the email address on your MoveDay account. We'll process your request within 30 days.

What happens when your account is deleted

Removed immediately:

Your profile (name, photo, phone number, bio)
Every project you own — including its locations, spaces, items, photos, notes, todos, and messages
All photos and files you uploaded
Your active subscription is cancelled immediately at Stripe. Payments already made are non-refundable, per our Terms of Service.
Your sign-in access is revoked

Anonymized:

Notes, messages, todos, and photos you posted in projects owned by other people. Your name is replaced with "Deleted Member" so the project history stays useful for the remaining crew.

What may be retained (in redacted form):

Billing records required for tax and accounting (without your name/email)
Security audit logs required to detect abuse (without identifying data)
The original author email on some entries may persist in machine-internal records as part of the system's audit trail; this email never appears in the app UI.

Important: Your access is removed immediately. Your data is processed for deletion shortly after. Once deletion is complete it cannot be reversed.

Before you delete

If you co-own a project with another person, deleting your account permanently deletes the project for everyone.
If you want to stop being charged, cancel your subscription instead from Account → Subscription — your account remains free to use for projects you're invited to, and billing stops at the end of the current period.